Shipping & Handling Policy

Domestic Orders – Nationwide Delivery

At Luxury Libaas, we work hard to ensure your order reaches you quickly and safely. Below is everything you need to know about our shipping and handling process within Pakistan.

Order Confirmation & Dispatch

All orders are confirmed via phone call before being dispatched. Once confirmed, your order will be shipped the same day or on the next working day (Mon – Sat).

Note: If you’ve previously refused a Cash on Delivery (COD) parcel, we require 100% prepayment for all future orders.

Processing & Delivery Timelines

  • Processing time: 1–2 working days
  • Delivery time: 2–3 working days after dispatch
  • All Delivery time: 5–7 working days.
  • Nationwide Delivery: 15 - 20 working days
  • No processing: Fridays and Sundays

1. Stock Availability

We strive to keep our online inventory updated. In rare cases, an item may be out of stock after you’ve placed an order. If this happens:

  • We’ll ship the available items.
  • You’ll be contacted to either wait for restocking or receive a full refund for the unavailable item.

2. Change of Delivery Address

Need to update your shipping address?
Let us know before the order is dispatched and we’ll happily make the change.

3. P.O. Box & Military Addresses

Sorry, we do not deliver to:

  • P.O. Boxes
  • Military addresses

Courier services are not available for these types of destinations.

4. Delivery Delays

If your order hasn’t arrived within the expected timeframe, please reach out to us. We’ll immediately investigate the issue with the courier and keep you informed.

5. Order Tracking

Once your order is dispatched, you’ll receive a tracking link so you can monitor your package in real-time through the courier’s updates.

6. Damaged Packages

If your package arrives damaged:

  • If possible, reject the parcel at the time of delivery and inform us immediately.
  • If already delivered, contact us right away.

We'll either send a replacement or issue a refund once the courier completes their investigation.

Need Help?

We’re here to assist you with any questions or concerns about your order.
Email: contactluxurylibaas@gmail.com